1. Introduction
Clariqon Group OÜ ("we", "us", or "our") is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, services, and communications.
2. Data We Collect
We may collect and process the following categories of personal data:
Contact Information: full name, email address, phone number
Professional Details: company name, job title, industry
Communication Content: messages or inquiries you send via forms or email
Technical Data: IP address, browser type, device information, and usage data collected via cookies
Consultation Details: information shared during strategic sessions or onboarding processes
We do not collect sensitive personal data unless explicitly required for specific services and only with your clear consent.
3. Purpose of Processing
We process personal data for the following purposes:
To respond to your inquiries and provide requested services
To prepare and deliver consultancy proposals or project outlines
To improve our website, communications, and user experience
To send business updates, research, or invitations (only if consent is provided)
To comply with legal obligations or regulatory requirements
4. Legal Basis
All data processing activities are conducted in accordance with the General Data Protection Regulation (GDPR). Legal bases include:
Your consent
Fulfillment of a contractual obligation
Our legitimate interest in business operations
Compliance with legal obligations
5. Data Retention
We retain your data only for as long as necessary to fulfill the purpose for which it was collected, or as required by law. After that, your data will be securely deleted or anonymized.
6. Data Sharing
We do not sell or rent your data. We may share it with:
Internal consultants and staff involved in service delivery
Trusted third-party service providers (e.g., CRM systems, hosting, analytics)
Legal or regulatory authorities where required by law
All third-party providers are contractually bound to comply with data protection standards.
7. International Transfers
Your data is processed within the European Economic Area (EEA). If we ever need to transfer data outside the EEA, appropriate safeguards will be implemented, such as Standard Contractual Clauses (SCCs) approved by the European Commission.
8. Your Rights
As a data subject, you have the right to:
Access your personal data
Request correction or deletion of data
Restrict or object to processing
Withdraw consent at any time
File a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon)
To exercise any of these rights, please contact us at: [email protected]
9. Data Security
We implement appropriate technical and organisational measures to secure your personal data from unauthorised access, misuse, loss, or alteration. This includes data encryption, access controls, and internal policies on confidentiality.
10. Cookies and Tracking
Our website uses cookies and similar technologies to enhance user experience and analyse traffic. You may adjust your browser settings to disable cookies. For more details, please refer to our Cookie Policy.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect legal or operational changes. Updated versions will be posted on this page with a revised effective date.
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
Phone: +372 660 8942